ContinuedSuccess

Realize the value of NetSuite post go-live

One-stop shop for all things NetSuite including IT Strategy, Managing an IT Roadmap, SCA Support, Industry Expertise and Contextual Guidance.

Feel like you're not getting the most out of NetSuite Support?

ContinuedSuccess by Techfino LLC is specifically designed to help clients run their business optimally and to sustain and enable continuous upward growth. Let Techfino become your single go-to NetSuite Partner for all
NetSuite strategy, architecture, and day-to-day NetSuite administration.

Is ContinuedSuccess right for your company?

 

YES

NO

Do you need a NetSuite Administrator?
Do you need a more hands-on support model instead of NetSuite Premium Support?
Do you need future planning after a NetSuite SuiteSuccess implementation?
Do you have on-going NetSuite performance challenges requiring a solution?
Do you have a complex NetSuite environment with multiple vendor arrangements?
Do you want a single, “go to” Partner to manage it all?

If you answered “yes” to any of the above statements, you need a NetSuite partner like Techfino!

And not just any partner, but platform experts that can provide fully managed services post go-live to support and optimize your NetSuite account and overall investment. Not only will you save money on hiring a NetSuite Administrator, you’ll have best-in-class experts working in the platform for you and proactively making recommendations from integrations, optimization, security, and ecommerce.

If you answered “no” to all of the above statements you could still benefit from a NetSuite partner like Techfino!

A strong partner can help optimize your NetSuite account and overall investment. Not only will you save money on your next project working with a partner like Techfino, you’ll have best-in-class experts working proactively with you in making recommendations from integrations, optimization, security, and ecommerce.

Big enough to know how.
Small enough to know you.

Our proprietary approach to on-going NetSuite Support is simple enough for small and mid-market customers yet has components that are tailored for more complex enterprise. Post go-live we become a natural extension of and/or augment your in-house IT or Finance staff.

BigEnough
ContinuedSuccess-logo

THE support service that will dramatically enhance NetSuite performance

Guide
Base-level support
  • Upgrade readiness
  • Day-to-day administration
  • Basic monitoring
  • Performance monitoring
  • Script optimization
  • Integration monitoring
Enhance
For mid-sized companies ready for the next level

Includes all Guide features

  • Moving up the SuiteSuccess stairway
  • New feature guidance
  • Off-site user training
Innovate
Enterprise-level

Includes all Guide and Enhance features

  • Able to support complex organizations with heavy customization and integration needs
  • Upgrade test planning and execution
  • Environment management
  • Change management
  • On-site training
  • SuiteCommerce Support

Also included with all levels of ContinuedSuccess services:

reporting

General Reporting

performance

Performance Monitoring and Tuning

training

User Training

optimization

Optimization

extending

Extending NetSuite

What’s included with each level of ContinuedSuccess

We know that every business has its own needs. So, we have pre-built 3 tiered programs depending on your individual business requirements and budget.

Services

 
Resources
 
Commitment
 
Advisory
Review & Plan NetSuite Roadmap
Business & Technical Advisement and Execution
Script Monitoring and Optimization
Solution & Integration Architecture Advisement
NetSuite Administration, Reporting & Training
Day-to-day Administration
Integration Monitoring & Advisement
Off-site Recorded Training
Onsite Recorded Training
NetSuite Upgrades
New Release Notification & Impact Analysis
Walk-thru Presentation of new relevant Features
Create Regression Test Plan
Regression Testing
System Monitoring
Annual Performance Assessment
Quarterly Performance Assessment
Monthly Performance Assessment
Environment & Change Management (Strongpoint)
SuiteCommerce Support
SCA Monitoring & Optimization
CleanSweep File Manager
Complementary License
Guide
Resources
Pooled Team
Commitment
Annual
Advisory
Review & Plan NetSuite Roadmap
Business & Technical Advisement and Execution
Script Monitoring and Optimization
Solution & Integration Architecture Advisement
NetSuite Administration, Reporting & Training
Day-to-day Administration
Integration Monitoring & Advisement
Off-site Recorded Training
Onsite Recorded Training
NetSuite Upgrades
New Release Notification & Impact Analysis
Walk-thru Presentation of new relevant Features
Create Regression Test Plan
Regression Testing
System Monitoring
Annual Performance Assessment
Quarterly Performance Assessment
Monthly Performance Assessment
Environment & Change Management (Strongpoint)
SuiteCommerce Support
SCA Monitoring & Optimization
CleanSweep File Manager
Complementary License
Enhance
Resources
Named Team
Commitment
Quarterly
Advisory
Review & Plan NetSuite Roadmap
Business & Technical Advisement and Execution
Script Monitoring and Optimization
Solution & Integration Architecture Advisement
NetSuite Administration, Reporting & Training
Day-to-day Administration
Integration Monitoring & Advisement
Off-site Recorded Training
Onsite Recorded Training
NetSuite Upgrades
New Release Notification & Impact Analysis
Walk-thru Presentation of new relevant Features
Create Regression Test Plan
Regression Testing
System Monitoring
Annual Performance Assessment
Quarterly Performance Assessment
Monthly Performance Assessment
Environment & Change Management (Strongpoint)
SuiteCommerce Support
SCA Monitoring & Optimization
CleanSweep File Manager
Complementary License
Innovate
Resources
Named Team
Commitment
Quarterly
Advisory
Review & Plan NetSuite Roadmap
Business & Technical Advisement and Execution
Script Monitoring and Optimization
Solution & Integration Architecture Advisement
NetSuite Administration, Reporting & Training
Day-to-day Administration
Integration Monitoring & Advisement
Off-site Recorded Training
Onsite Recorded Training
NetSuite Upgrades
New Release Notification & Impact Analysis
Walk-thru Presentation of new relevant Features
Create Regression Test Plan
Regression Testing
System Monitoring
Annual Performance Assessment
Quarterly Performance Assessment
Monthly Performance Assessment
Environment & Change Management (Strongpoint)
SuiteCommerce Support
SCA Monitoring & Optimization
CleanSweep File Manager
Complementary License

PRICING ESTIMATES

 
Monthly Subscription
Yearly
Hours per monthly subscription
Multiple Unit Increments
Guide
Monthly Subscription: $1,000
Yearly: $12,000
per year
Hours per monthly subscription: 10
Multiple Unit Increments: No
Enhance
Monthly Subscription: $2,300
Yearly: $6,900
per quarter
Hours per monthly subscription: 20
Multiple Unit Increments: No
Innovate
Monthly Subscription: $4,050
Yearly: $12,150
per quarter
Hours per monthly subscription: 30
Multiple Unit Increments: Yes
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Are you ready for success?

Get optimal value from your NetSuite investment whether you self-implemented, worked directly with NetSuite for an initial SuiteSuccess implementation, utilized a NetSuite Partner, or just had a key internal resource leave the company, enhance the value of your NetSuite investment with Techfino’s flexible NetSuite support program - ContinuedSuccess.

We are exactly what you’ve been looking for – and more.

Want to learn more of ContinuedSuccess?
Download our white paper

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