Customer Success
Enhancing Operational Efficiency in the Manufacturing Industry
If you have a NetSuite need ranging from support to the implementation or development of complex solutions, Techfino should be your first call for projects.
Real Impact.
Real Clients.
Discover how Techfino helped
MES Fire boost efficiency
and scalability.
Executive Vice President, Strategy Growth Initiatives
Services:
THE CHALLENGE
Before partnering with Techfino, MES Fire faced significant challenges in enhancing its NetSuite capabilities, particularly in areas where no out-of-the-box or third-party solutions could meet their specific business needs.
Additionally, they understood that with the right innovation and partners, their financial outlook could be significantly improved as well. After evaluating a wide range of potential vendors, Shridhar S. - Executive Vice President of Strategy Growth Initiatives - landed on Techfino.
“Techfino is our go-to resource for manufacturing and production-related NetSuite functionalityThey have a large team of functional NetSuite experts covering most disciplines. We've engaged them for finance consultations, customer SuiteApp development, and the implementation of manufacturing and production functionalities.”

Shridhar S.
Executive Vice President,
Strategy Growth Initiatives
The Solution
Techfino’s team quickly sprung into action, consulting with Shridhar and other key stakeholders to ensure they found a solution that met their needs and could be delivered on time and within budget.
Techfino's team of functional and technical NetSuite experts were engaged to develop custom SuiteScript customizations and implement advanced functionalities for manufacturing and production processes.
MES Fire acknowledged the fact that this was a very challenging project, but once completed would create strategic efficiencies that would allow them to scale faster and add additional production facilities and warehouse locations. The Techfino team interviewed the client’s subject matter experts and walked through the client’s facility to understand the current process and the parts of the process that were most time-consuming and manual.
The old process leveraged NetSuite’s native capabilities for order taking and shipping, but had several manual processes that were being handled outside of NetSuite. In addition, since all Items are built-to-order, the Sales team didn’t have a solution to handle re-orders and was constantly creating new custom items instead of reusing template items and providing instructions on the changes to be made.
Techfino proposed developing a custom application utilizing NetSuite’s SuiteScript platform, open-source libraries including Vue.js, Bootstrap.js, and Harvest Chosen to provide a visual application for creating new dynamic items and orders from those items using an iPad tablet. Techfino got to work on a highly custom manufacturing process customization that was utilized by the Sales, Third Party Designers, and the Production teams. This solution also included a highly custom print label that was saving hundreds of manual labor hours per month that were being manually created by hand prior to this solution being installed. The series of customizations were highly successful and received very positive feedback immediately by the business users.
It’s these types of flexible applications that can be readily developed and installed inside of NetSuite to meet the unique demands of many mid-market companies that need robust yet flexible custom solutions to enhance their operational efficiency. By incorporating SuiteScript, Techfino was able to address specific client needs around finance, customer development, and unique manufacturing functionalities that are not readily available through out-of-the-box solutions. The Manufacturing Suite, on the other hand, allowed them to streamline their client's production processes, enhance quality control, and improve supply chain visibility.
Services
NetSuite Customization
Techfino’s custom NetSuite solutions are built to extend the capabilities of NetSuite through integrations and third-party solutions. They integrate seamlessly into existing setups, enhancing NetSuite’s functionalities to address unique business processes, requirements, and demands.
KEY FEATURES
Scalability
As businesses grow, their needs evolve. SuiteApps are designed to scale with the business, supporting increased complexity without compromising performance.
Integration
These apps are built to integrate smoothly with NetSuite, ensuring that data flows between systems without manual intervention, thereby reducing the risk of errors and improving efficiency.

KEY BENEFITS
Enhanced Functionality
By extending NetSuite’s core capabilities, The SuiteScript application enabled MES Fire to provide new specialized tools that were necessary to seamlessly address their sales and production process challenges and provide visibility into the status of the quotation and production processes.
Improved
Efficiency
Efficiency
Automating and optimizing business processes through customized extensions helped lead to significant time and cost savings. This savings allowed MES Fire to scale up and add new locations.
Streamlined Operations
With everything operating under a single unified system, MES Fire could avoid the complications associated with managing multiple disparate systems.
NetSuite’s Manufacturing Suite
NetSuite’s Manufacturing Suite Is designed for manufacturers and offers a comprehensive set of tools to plan, execute, and manage manufacturing operations. This suite is integrated within NetSuite’s ERP system, providing real-time visibility into various manufacturing processes.
KEY FEATURES

Production Management
Manage all aspects of production from the shop floor to the top floor, improving production efficiency with detailed work center and routing management.
Supply Chain Management
Enhances visibility across the entire supply chain, enabling better decision-making and more effective control over supply chain operations.
Quality Management
Provides tools to define inspection plans that assess the quality of received and produced goods, ensuring product quality meets the required standards.
KEY BENEFITS
Increased Visibility
Real-time data from all areas of manufacturing operations helps improve decision-making and operational efficiency
Cost Reduction
Optimized production planning and inventory management lead to reduced production costs and minimized waste.
Improved Customer Satisfaction
Better quality control and production efficiency ensure that customer demands are met more reliably and promptly.
Results
The collaboration with Techfino has allowed MES Fire to streamline their operations significantly.

Strategy Growth Initiatives
The custom solutions developed by Techfino have been instrumental in solving complex challenges that were previously unaddressable with standard solutions. Shridhar elaborates on the impact:
"We've worked with the Techfino team for several years now. We've engaged Techfino to develop complicated NetSuite features to support specific areas of our business where no out-of-the-box or third-party solution existed. Additionally, they are our go-to resource for manufacturing and production related NetSuite functionality."
Techfino's ability to deliver tailored solutions has made them a preferred partner for mid-market companies looking to enhance their NetSuite functionalities. MES Fire continues to rely on Techfino for their most critical NetSuite development needs, underscoring the trust and satisfaction they have in the partnership.
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supercharge your ERP
From venture-backed start-ups to global enterprises, Techfino has a rich history of helping companies realize the full potential of NetSuite. Having implemented some of NetSuite’s largest accounts — in collaboration with Big 4 NetSuite Alliance Partners — we are uniquely positioned to lead your company to even greater levels of success.
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(877) 563-1405