Last updated: May 15, 2026
Contributors: Bryan Willman, CEO & CIO · Red Magbojos, Continued Success · Olivier Gagnon, Lead Architect.
In this edition
→ What Oracle's reorganization actually changed for your support
→ Inside the Intelligent Close Manager
→ AI in practice: how our architects vibe code
→ NetSuite vs. Acumatica: which ERP wins long-term
→ In case you missed it: Bryan at AICPA Miami
01 · Lead Story
What Oracle's reorganization actually changed for your NetSuite support
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By Bryan Willman CEO & CIO, Techfino |
Since Oracle announced its March 31 workforce reduction, our team has been getting the same question from our clients. The short version is that NetSuite itself is fine. The part worth paying attention to is the operational layer around it, the pieces that quietly change after a vendor reorganization of this size. Account contacts shift, escalation tiers get reassigned, ticket routing assumptions get rewritten, and most teams will not notice any of it until the first real escalation lands on someone's desk.
For context: Oracle eliminated approximately 30,000 roles on March 31, about 18 percent of its global workforce, the largest single-day reduction in the company's 49-year history.
Bryan unpacks the full picture in the article: why NetSuite as a product is healthy and on Oracle's protected side, where the real exposure actually lives for customers, and the five operational checks every NetSuite customer should run this quarter before something forces the question.
"Three clients reached out last month with variations of the same set of questions. Who is the account contact now, what does the escalation path actually look like on paper, and if something breaks tomorrow, who picks up the phone first."
— Bryan
Inside the full article
→ Why NetSuite itself is on Oracle's protected side
→ Where the real exposure actually lives
→ Five operational checks every NetSuite customer should run this quarter
After you read the article
If any of the five checks are harder to answer than they should be, that is the conversation
Your Techfino team has been on these conversations since the news broke. Map your operational baseline with us, with senior people on the call, usually in an afternoon.
Read the full article → Schedule a 1:1 session →02 · Feature
Inside the Intelligent Close Manager
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By Red Magbojos Continued Success, Techfino |
NetSuite's 2026.1 release brought one feature that materially changes how finance teams work at month-end. The Intelligent Close Manager surfaces exceptions, reconciliation gaps, and unresolved items in a single live dashboard, in the workflow itself, not as a separate report you run after the fact. The teams already running it in test environments are seeing five-day reductions in close cycle time.
POV
"This is the first time NetSuite has put intelligence directly inside a core financial workflow, not next to it. The exceptions surface where the work actually happens. That changes the day."
Olivier Gagnon · Lead Architect, Techfino
The dashboard consolidates three things the close process has historically scattered across spreadsheets, sticky notes, and "I will check on Monday": unreconciled items flagged in real time, exception ownership routed to the right person automatically, and a live audit trail that updates as items get resolved. For most Continued Success clients, the win is not the feature itself but the elimination of the chase.
Beyond Close Manager, the 2026.1 release covers several other updates worth knowing about, from analytics warehouse improvements to inventory commitment changes. Red walks through the ones that matter most for your environment in the full release recap.
AI in Practice
How our architects are actually using AI on real NetSuite builds
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When we say "vibe coding," we mean working alongside AI as a collaborator instead of trying to make it write the whole thing. The difference matters on a real NetSuite build, where the answer is rarely in the prompt and almost always in the architect's head. Two Thought Leadership Articles this month. Bryan and Olivier on what AI collaboration looks like inside the work that has to actually run. |
03 · Thought Leadership Article by Bryan Willman
The Joy of Vibe Coding: How Bob Ross Would Teach Us AI
What if we have AI backwards? Bob Ross taught a million people to paint by celebrating happy accidents. Bryan makes the case that coding with AI should look a lot more like that, and most teams are still trying to control what is meant to collaborate.
Learn with Bob Ross →04 · Thought Leadership Article by Olivier Gagnon
Vibe Coding: Is the Future Bringing Us Back Into the Past?
Is vibe coding the future, or a return to craft we forgot? Olivier thinks both, and that the old engineering instincts about what code actually has to do are exactly what makes the AI part work.
Time-travel with Olivier →05 · ERP Comparison
NetSuite vs. Acumatica: Which ERP Delivers Greater Long-Term Value?
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By Bryan Willman CEO & CIO, Techfino |
Both NetSuite and Acumatica work fine on day one. The gap shows up at scale, when one platform absorbs your growth and the other forces a migration. Most companies pick the cheaper ERP early, then discover the cost later, when they need to move.
In the full comparison, Bryan walks through where each ERP wins on its own terms, the operational signals that tell you it is time to move, and the migration cost that catches most companies off guard.
For any team evaluating ERPs side by side, the question is rarely which platform is better in the abstract. It is which one matches where your business is heading in the next three years.
In Case You Missed It · AICPA Miami
Bryan at the AICPA CFO Conference, Miami
At the AICPA CFO Conference in Miami, Bryan demoed a custom language model connected to NetSuite that surfaces month-end close exceptions in real time. The teams testing this approach are saving five days every close cycle, and the demo drew a steady crowd through both days of the conference floor.
The session sparked a wider conversation about what "AI for finance" actually looks like in practice, beyond the dashboard mockups. Bryan shared the takeaways in his LinkedIn recap.
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Bryan Willman, CEO & CIO, Techfino 20+ years architecting NetSuite for mid-market finance teams |